¶ Releasenotes JOIN version 2021.12 (major release)
On this page you will find all the actions that are included in version 2021.12. This is a so-called major release that also includes new functionalities for the various modules (Business & Document, Integrations and JOIN Customer Contact) and released on 15 December 2021. If you have not updated your JOIN Environment since the previous major release, you will find the intermediate minor updates in the wiki (https://wiki.decos.com/en/releasenotes).
Do you use the JOIN Cloud? Then you can see here when we update your environments: click here for the update schedule
If you want to know until when we support older versions of JOIN Case & Document, look here: click here for the SLA
¶ Technical points of attention
The new release contains a number of important technical points. We list them below for you:
- update Elastic component (t.b.v. Search)
- update naar .NET versie 4.8 (server en client)
- support Oracle version 19c (for both JOIN Case & Document and JOIN Customer Contact)
¶ Elastic search
If you are using Elastic search, you must update Elastic to version 7.16.1. Note: if you do not update to this version, JOIN Search will no longer work after the update to version 2021.12.
instruction manual: click here to go to the manual
¶ JOIN .NET 4.8
The underlying .NET framework has been updated to version 4.8. This can cause problems if you are using an outdated OS. (particularly Microsoft Windows 7).
¶ JOIN Client .NET 4.8
The JOIN Client has been updated to version 4.8 of .NET. This can cause problems when you use an outdated OS (including Windows 8). When you install the new client, you should test it properly on your clients.
¶ Oracle 19 support
From version 2021.12, Oracle 19 (database) is fully supported in combination with JOIN Case & Document. We advise you to test this extensively after the update and to carry out the installation under the supervision of a Decos technical specialist.
¶ change RSS function
Due to security recommendations the RSS function in JOIN Case & Document has been changed since version 2021.12. To prevent unauthorized external sharing of data (for example in an external portal), it is no longer possible to read RSS data without a user login (of a JOIN user). In addition, the behavior of the RSS function has changed internally:
- you can no longer see RSS feed content in a dashboard widget when you no longer have access rights to the related book in JOIN Case & Document.
On this page you will find all the actions that are included in version 2021.12. This is a so-called major release that also includes new functionalities for the various modules (Business & Document, Integrations and JOIN Customer Contact) and released at the end of March 2021. If you have not updated your JOIN Environment since the previous major release, you will find the intermediate minor updates in the wiki (https://wiki.decos.com/en/releasenotes).
Do you use the JOIN Cloud? Then you can see here when we update your environments: click here for the update schedule
If you want to know until when we support older versions of JOIN Case & Document, look here: click here for the SLA
¶ Standard documentation
¶ Installation manual
The installation manual can be found here:
JOIN Case & Document: Upgrade guide JOIN Case and Document
JOIN Customer contact: Upgrade Guide JOIN Customer Contact (upgrade manual JOIN Customer Contact)
JOIN Integraties: Upgradehandleiding JOIN Integraties (couplings and JIA) (Upgrade manual JOIN Integrations)
Attention: If you have installed several JOIN Business & Document websites on your JOIN Server, it is possible that the JOIN Websites will not start correctly after the installation of version 2021.3.630. This can be solved as follows:
1 Search for “Swashbuckle.Core.dll” on the aspx sites disk if there is more than one JZD site
2 Switch the display of the search results to “Details”, add the column “Product version”.
3 Replace the file “Swashbuckle.Core.dll” version 5.2.1 with the correct version 5.6.0. At least 1 file contains this version.
If you want us to make this adjustment for you, please contact JOIN Support
¶ System Requirements
.NET: JOIN Case & Document 2021.3 requires version 4.8 of .NET
Search: JOIN Case & Document requires the installation of Elastic Search. We recommend using version 7.14.1 (see above for installation guide)
Databases: SQL Server en Oracle
¶ Whitepaper
The JOIN Whitepaper can be found here:
Whitepaper JOIN
¶ Zaaktypen integration
The integration layer between JOIN Case & Document and JOIN Case types has been updated. The most current version can be found here:
Integration layer JOIN Zaaktypen
¶ Hotfix 2021.12
We strongly recommend installing or having installed the most recent hotfix. If you use Azure KS, Decos will install the hotfix. In that case, a hotfix also automatically includes the actions that were included in the previous hotfixes. For non-Azure KS environments, this depends on the components included in the hotfix.
StUF-ZKN: Hotfix 743 (this hotfix is only available/relevant for customers who are in the AKS Cloud) contains the following actions:
165519: [StUFBG] Improve caching on getentity requests
166776: [StUFZKN] Caching improvements in connect request processing (1 of 2)
166601: [StUFZKN] Error processing queue
164390: [StUFZKN] Reception service shows MSMQ error when sending a document update request
164652: [JIA] The message manager is very slow in AKS on clients with large databases
155663: [Freshdesk - 42275] : (un)subscribe button in JIA does not work
(AKS versions: StUF-ZKN 2021.12.631.1756, JIA 2021.9.631.1817, StUFBG 2021.9.631.1816)
JOIN Connect: Hotfix 742 for “Connect clears retention period fields in the case when it has a different value contains (162789)”
JOIN ZD: hotfix 741 for “deleted registrations are not removed from the search index (165691)” and “bulk indexing issues business (165695)” (AKS: 2021.12.631.66248 (Release Hotfix 741))
JOIN ZD: hotfix 740 for “duplicate files created with template merge” (165311) and “optimize SQL Server CPU usage” (165221) (AKS: 2021.12.631.66204 (Release Hotfix 740 v2))
¶ JOIN Case & Document
¶ Downloadlink 2021.12
JOIN Case & Document 2021.12 EXE
JOIN Case & Document 2021.12 MSI
JOIN Client 32 bit EXE 2021.12
JOIN Client 32 bit MSI 2021.12
JOIN Client 64 bit EXE 2021.12
JOIN Client 64 bit MSI 2021.12
Postcode-update: from version 2021.3 no zip code update will be released. From now on, the postcodes will be updated every day based on the BAG Extract (part of the BAG API).
AKS Test: The Azure KS test environment has build number 54158 installed
AKS Production: Build number 55293 is/will be installed on the production environment of Azure KS
¶ Actions
-
from version 2021.12 it is possible to send documents to applications for anonymizing documents. More information about setting up and using this module can be found herer: anonymize documents
-
from version 2021.12, JOIN Case & Document has extensive options for setting up validations for item profiles. Think of case types, document profiles, meetings, etc. You must have a valid license for the module “smart forms / validations”. More information about the configuration of these validation sets can be found here: Smart forms in JOIN Zaak & Document & configureren slimme formulieren in JOIN Admin
-
we are introducing in the bulk scan interface a function to fetch new scans. Normally, a user has to wait for the system to check for new scans. If this takes too long for the user, this can be checked immediately via the new button “Get new scans”.
-
From version 2021.12 it is possible to set for each collection how mails sent from JOIN Case & Document should be stored as archive-worthy mails. This function was already present in the case system and now collaboration with one of our customers has been extended to all parts of the application.
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the detail page of the function.
| TYPE | ID | Freshdesk Ticket | Description | Description |
|---|---|---|---|---|
| JOIN Zaak & Document | 157330 | [AKS] Stabilize JZD background service | [JOIN Private Cloud|Azure Kubernetes] various improvements in the JZD Background service | |
| JOIN Zaak & Document | 159824 | [AKS] Elastic search & BG service IsAlive polling improvements | [JOIN Cloud|Azure Kubernetes] improvements in the Elastic and Background service | |
| JOIN Zaak & Document | 160250 | [AKS] Remove External Search Engine Service availability check from JZD readiness health check | {Azure KS] make sure that JOIN Case & Document remains available when Elastic Search is not reachable | |
| JOIN Zaak & Document | 160417 | [AKS] Fallback to database if elastic service is not available for JZD Portal AKS version | [Azure KS] automatically switch to basic-search when Elastic is not available | |
| JOIN Zaak & Document | 152945 | 38488 | [Freshdesk - 38488] : When user role has & in name the assign action in bulk action does not work and tooltip is displaying incorrect | [Freshdesk - 38488] : when a user role contains a & bulk assigning a practitioner does not work |
| JOIN Zaak & Document | 152992 | [Tool] Tool to correct duplicate/extra metadata sets in mapping xml | [ZTC Sync] [Tool] Tool for Fixing Duplicate Metadata Sets (Case Types) | |
| JOIN Zaak & Document | 153148 | [Security] Remove the option to disable DDC nonce check in version 2021.12 | [Security] Remove the option to disable DDC nonce check in version 2021.11 | |
| JOIN Zaak & Document | 153294 | 40396 | [Freshdesk - 40396] : Moving item in hierarchical collection leads to changing of sequence | [Freshdesk - 40396] :Track number and case number differ |
| JOIN Zaak & Document | 154127 | [Anonymizer] Anonymizer cloud service in DCP | [Anonimiseren] develop an anonymized cloud service in the Decos Cloud Platform | |
| JOIN Zaak & Document | 154128 | [Anonymizer] Datamask API integration | [Anonimiseren] develop the integration with Datamask | |
| JOIN Zaak & Document | 154129 | [Anonymizer] BM Anonimiseren integration | [Anonimiseren] integration with BM Anonymize | |
| JOIN Zaak & Document | 154132 | [Anonymizer] changes in portal and admin to send documents to Anonymizer cloud service | [Anonimiseren] make it possible to submit documents for anonymization from the JOIN Interface | |
| JOIN Zaak & Document | 154297 | [Mail] allow to specify a fixed location to save e-mail sent from JOIN | [Mail] make it possible to save a mail sent in JZD in a document book | |
| JOIN Zaak & Document | 154815 | 40844 | [Freshdesk - 40844] : When saving the item in answer window, attached file is cleared | [Freshdesk - 40844] : when a registration in the new document screen is saved in the meantime, the linked file is unlinked again |
| JOIN Zaak & Document | 154931 | [Anonymizer] Skeleton service endpoint | [Anonimiseren] develop an API to communicate with external anonymization applications | |
| JOIN Zaak & Document | 155395 | 39941 | [Freshdesk - 39941] : [Personal Overview] Case document overview on customer environment takes lots of time | [Freshdesk - 39941] : [Personal Overview] Case document overview on customer environment takes lots of time |
| JOIN Zaak & Document | 155927 | 41602 | [Freshdesk - 41602] : DDC - Files above 50MB can’t be opened from JOIN | [Freshdesk - 41602] : large files (>50 MB) cannot be opened and delay in placing scans |
| JOIN Zaak & Document | 156094 | 40479 | [Freshdesk - 40479] : Empty fields in item templates are not visible because placeholder text is missing | [Freshdesk - 40479] : [Sjablonen] Empty fields in registration templates are not visible because the placeholder text is missing |
| JOIN Zaak & Document | 156524 | [Validation] introduce advanced validations in JZD | [Validaties] introduce advanced validations in forms/books of JOIN Case & Document | |
| JOIN Zaak & Document | 156529 | 42565 | [Freshdesk - 42565] : It is not possible to schedule an XML Export overview | [Freshdesk - 42565] : It is not possible to schedule an XML Export |
| JOIN Zaak & Document | 156571 | 41977 | [Freshdesk - 41977] : Issues creating new document from folder window | [Freshdesk - 41977] : Various issues in the new document screen |
| JOIN Zaak & Document | 156963 | [Validation] Add Validations license in config editor | [Validaties] add a license check for the module “Validations” | |
| JOIN Zaak & Document | 156965 | [Validation] Allow to create new Validation sets from Admin | [Validaties]Make it possible to create a validation set in JOIN Admin | |
| JOIN Zaak & Document | 156967 | [Validation] Allow to configure Validation rules in validation sets | [Validaties] Make it possible to configure validation rules in validation sets | |
| JOIN Zaak & Document | 156969 | [Validation] Allow to Configure Validations with books | [Validaties] Make it possible to link validations to books in admin | |
| JOIN Zaak & Document | 156972 | [Validation] Validation execution based on configuration in JZD | [Validaties] apply the validations in registrations in JOIN Case & Document | |
| JOIN Zaak & Document | 156974 | [Validation] Allow to use external dll for validations | [Validaties] Enable validation against a validation DLL | |
| JOIN Zaak & Document | 156994 | [Freshdesk - 42431] : [Disposal List] Query definations is not correctly saved first time | [Freshdesk - 42431] : [Admin][Verwijderlijsten] the query definition is not saved correctly on first save | |
| JOIN Zaak & Document | 157244 | [Anonymization] Add progress and status window for transaction | [Anonimiseren] tShow progress and status with every transaction | |
| JOIN Zaak & Document | 152534 | 40487 | [Freshdesk - 40487] : Tool Reset Notification Settings aanpassen | [Freshdesk - 40487] : Adjustments in the tool “reset notifications” |
| JOIN Zaak & Document | 160150 | 44939 | [Freshdesk - 44939] : The AD field Manager is not properly synced to JOIN | [Freshdesk - 44939] : The Manager from AD field is not properly synced to JOIN |
| JOIN Zaak & Document | 158976 | 41551 | [AKS] Support “Use local copy of network files” in SVG viewer to improve performance of Word viewer on AKS | [AKS] Support “Use local copy of network files” for SVG viewer, to improve the performance of Word viewer on AKS |
| JOIN Zaak & Document | 159172 | [Freshdesk - 42516] : [Overview] Excel export of pending item overview does not contain assigned activities | [Freshdesk - 42516] : [Overview] When an overview of work stock is exported to excel, it does not contain assigned activities | |
| JOIN Zaak & Document | 159251 | Correct Decos website links in InstallShield setup metadata | Correct the Decos website links in the InstallShield installation metadata | |
| JOIN Zaak & Document | 159389 | 39657 | [Freshdesk - 39657] : [Decision Making] Decision list pdf is not opening | [Freshdesk - 39657] : [Besluitvorming] The decision list cannot always be generated |
| JOIN Zaak & Document | 159717 | 43380 | [Freshdesk - 43380] : issue with merging emailtemplates | [Freshdesk - 43380] : problem merging email templates |
| JOIN Zaak & Document | 157435 | [Anonymization] Add transaction progress and editor window in portal | [Anonimiseren] create a screen to record transactions including link to the editor | |
| JOIN Zaak & Document | 157436 | [Anonymization] Start and Commit transaction from JOIN | [Anonimiseren] make it possible to initiate a transaction with the connected anonymization application | |
| JOIN Zaak & Document | 158128 | [Email] Do not create email files and generate email overviews when email service is disabled | [Email] Do not create email files and overviews when the email service is disabled | |
| JOIN Zaak & Document | 158405 | [JZD] Upgrade elastic version to 7.14 | [Elastic] Support for version 7.14.1 | |
| JOIN Zaak & Document | 134056 | [SEARCH] support AND NOT filter when querying fields in lists | [SEARCH] allow to exclude search results in list filters | |
| JOIN Zaak & Document | 143084 | 35949 | [Freshdesk - 35949] : Some users can’t make a proposal if they have a case in their name | Some users can’t make a proposal if they have a case in their name |
| JOIN Zaak & Document | 143552 | [Tool] Add support to deduplicate metadata books in DeDuplicateZTCBooks tool | [Tool] Add support for deduplicating metadata books to the "DeDuplicate | |
| JOIN Zaak & Document | 145762 | 36950 | [Freshdesk - 36950] : [Signing service] introduce sequence of signers in Validsign integration | [Signing service] Adjust the JOIN API in such a way that the order of signers can be passed through parameters to the ValidSign API |
| JOIN Zaak & Document | 146018 | Update SPA npm dependencies | Update SPA npm dependencies | |
| JOIN Zaak & Document | 147976 | 37848 | [Freshdesk - 37848] : Introduce refresh scan batch button | [Scanning] IIntroduce a function in the UI for fetching new scan batches |
| JOIN Zaak & Document | 151072 | [Bulk Indexer] Bulk indexer does not set the filter bar behavior to Always once it is done indexing | [Bulk Indexer] Bulk indexer does not set the filter bar behavior to Always once it is done indexing | |
| JOIN Zaak & Document | 163110 | Show immediate progress when starting Anonymization | [Anonimizeren] immediately show the progress of the transaction when starting the transaction | |
| JOIN Zaak & Document | 163132 | [Geo] Background layers of the Kadaster map stopped working | [Geo] Background layers of the Land Registry map no longer work | |
| JOIN Zaak & Document | 162485 | [ZTC Sync] Unnecessary bulk indexing even though no access rights are changed after publishing case type | [ZTC Sync] Performance issue because ZTC Sync re-indexes all books even when no authorizations have been changed | |
| JOIN Zaak & Document | 161558 | Increment JOIN Case & Document version to 2021.12 | Increase version number to 2021.12 | |
| JOIN Zaak & Document | 161922 | 44643 | [Freshdesk - 44643] : Postcode lookup doesn’t work anymore | GWS project, zip code table does not function (anymore) |
| JOIN Zaak & Document | 161976 | 46094 | [Freshdesk - 46094] : AD user cannot log in when JOIN is configured for Azure AD with user group restriction | AD user cannot login when JOIN is configured for Azure AD with user group restriction |
| JOIN Zaak & Document | 160572 | [Search] Remove obsolete dependencies from Decos.Search and search configuration | [Search] Remove obsolete dependencies from Decos.Search and search configuration | |
| JOIN Zaak & Document | 160782 | 44729 | [Freshdesk - 44729] : With function Add to mail (JOIN Now) a converted DOCX file is still added as DOCX and not as PDF | [Freshdesk - 44729] : [JOIN Now]a file converted to PDF is added as a DOCX file to an email in Outlook (function “insert from JOIN” |
| JOIN Zaak & Document | 160783 | 45029 | [JZD][DBExport] Users under Administrator level are not getting synced in target database | [DBExport] Users under an administrator level are not synchronized in the target database |
| JOIN Zaak & Document | 161108 | [AKS][JZD] Reindex all missing records using background service task when external search service (elastic) is not available due to technical reason and JOIN Application fallback to database. | [JOIN Cloud|Azure Kubernetes] After a temporary disruption of the Elastic Service, automatically update the missing registrations in the search index | |
| JOIN Zaak & Document | 161114 | 45049 | [Freshdesk - 45049] : [Portal] Only Decision making documents types are visible for new case document window | [Freshdesk - 45049] : only decision-making document types are shown in the drop-down list of document types when creating a new document |
| JOIN Admin | 161454 | [Admin] Checklist macro evaluation not working with multiple fields in a single check | [Admin] checklist macro-evaluatie werkt niet in combinatie met operatoren AND en OR | |
| JOIN Admin | 151526 | 38436 | [Admin] Modifications to the query definition are not saved for some disposal lists | [Freshdesk - 38436] : [Admin] Query definition changes are not reflected for some deletion listsopgeslagen |
| JOIN Admin | 161583 | [Validations] Copy external validation dll to Connect container | [Validaties] Make it possible to also use validations via Connect and REST API | |
¶ JOIN Integraties (Integrations)
¶ Downloadlink 2021.12
JOIN Integraties - StUF ZKN 2021.12
unchanged
JOIN Integrations - StUF BG 2021.12 --> unchanged since version 2020.9
JOIN Integrations - Admin (JIA) 2021.12 --> unchanged since version 2020.9
JOIN Integrations - StUF DCR 2021.12 --> unchanged since version 2020.9
JOIN Integrations - Message box 2021.12 --> unchanged since version 2020.9
JOIN Integrations - StUF LVO 2021.12 --> unchanged since version 2020.9
JOIN Integrations - CMIS 2021.12, --> unchanged since version 2020.5
JOIN XML Import Service 2021.9, --> unchanged since version 2020.9
JOIN LDAP Service 201.5, --> unchanged since version 2020.9
JOIN Integrations - DSO STAM 2021.9, --> unchanged since version 2020.9
¶ Actions
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the detail page of the function.
| TYPE | ID | Freshdesk Ticket | Description | |
|---|---|---|---|---|
| [ZGW API] | 161647 | [ZGWAPI] Send empty response if no relation is found instead of error | [ZGWAPI][ZRC] Send an empty response instead of an error when no relations with other objects are found | |
| ZGW API | 160818 | [ZGWAPI] Do not set result URL if no result is set with the case | [ZGWAPI][ZRC] Do not put a resultURL if the case has not yet produced a result | |
| ZGW API | 160675 | [ZGWAPI] allow empty values for “selectielijstklasse” field | [ZGWAPI] allow empty values for “picklist class” field | |
| JIA | 158620 | [AKS][JIA] Cleanup tool does not work on aks | [Azure KS][JIA] Make sure the Cleanup tool can be used in Azure KS environments | |
| STUFZKN | 162746 | [Freshdesk - 39804] : [StUFZKN] Improvements for Check-in/Out issue. | [Freshdesk - 39804] : [StUFZKN] Improvements in document check-out and check-in via the interface | |
| STUFZKN | 157261 | [INTG] Update Bulk-Reprocess tool to process messages on AKS | [INTG] Support for the “bulk processing” of StUF messages in Azure KS | |
| STUFZKN | 152050 | 37483 | [Freshdesk - 37483] : [StUFZKN] Vendor details are not used for impersonation while processing genereerZaakIdentificatie_Di02 request | [Freshdesk - 37483]: An empty case is generated without impersonization at (StUFZKN) generate Case identificatei_Di02 request |
| JOIN Connect | 152685 | 40587 | [Freshdesk - 40587] : [Connect] No item event is generated when moving item (case) | [Freshdesk - 40587] : [Connect] No item event is generated in Connect when moving a case |
¶ JOIN Customer contact
Attention: Prior to this version, .net 4.8 must be downloaded and installed. Then you need to reboot the server.
Attention: When JKC runs on an Oracle Database, you must first set the ORA version in the Environment Variable. Create a new SystemVariable with JKC_DatabaseVersion and value ORA12.
If you are not sure how this works, please contact the Customer Support Department.
Attention: After installing this version, the SSO script must be run.
¶ Downloadlink 2021.12
JOIN Customer contact 2021.12 setup
JOIN Customer Contact 2021.12 package
JOIN Customer Contact 2021.12 SSO script
¶ Actions
The 2021.12 release includes a lot of new features and improvements, such as:
-
Wallboard 2.0 - configuring web parts
Several improvements have been made to the wallboard. It is now possible to configure web parts yourself, such as the refresh time and the size of a web part. In addition, multiple wallboards can be created that can be selected when a wallboard is viewed. read more -
Improvements in Request Information and Tickets
Responding to and handling information requests has been adjusted.
For example, the dashboard shows when a colleague has responded to an information request and an information request can easily be added to a Ticket. read more -
Support Oracle 19
With this release we support Oracle 19. Do you want to update to Oracle 19? Please contact our Customer Support department first. Before the update, a number of adjustments have to be made.
A small manual may also be available. click here for the manual -
Support for Mitel OIG versions
As of this release, it is again possible for customers using the Mitel OIG telephone link to update the OIG server after posting this release. We provide full support for OIG versions 4.1.75.0 up to and including the latest 4.2.57.0
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the detail page of the function.
| ID | Ticket | Description | Description |
|---|---|---|---|
| 128984 | Wallboard 2.0 - Configuring Web Parts | Wallboard 2.0 - configure webparts | |
| 158745 | Improvements in Request Information and Tickets | Improvement in Tickets and Information Request (Threading) | |
| 153483 | 40925 | Ondersteunen van Oracle 19 | Support Oracle 19 |
| 159171 | Adjustment in binoculars in tasks/email list | Changes in the Binocular; who is looking into a task/email etc. | |
| 148006 | Customize SIM Search integration | Rebuild SIM Search integration | |
| 159071 | Performance improvements in Contact History search | Performance improvements in searching Contact history | |
| 159235 | [Dashboard] ‘Birthday’ webpart can no longer be added once removed | [Dashboard] ‘Birthday week’ webpart can not add once you removed | |
| 159228 | [Dashboard] After completing a task, the dashboard count is not updated | [Dashboard] After handling any task dashboard count is not getting updated | |
| 159222 | [Dashboard] Data is not ‘cleared’ after logging out | [Dashboard] Dashboard data is not getting cleared after logout | |
| 162194 | [Dashboard] Translations in number of dashboard web parts are not available | No translation text available in few dashboard webpart | |
| 162206 | List of roles is not sorted alphabetically | List of roles is not sorted alphabetically | |
| 163003 | Link with PLEK temporarily did not work | PLEK integration is not working correctly | |
| 154747 | [AKS klanten]No more storing the phone sessions in an AKS pod | [AKS custoemrs] Don’t store phone extension details in AKS pod | |
| 158087 | 43096 | Several times no recording screen within JKC with the Avaya telephony link | No more pick up pop up in JKC with Avaya phone integration |
| 159299 | 44177 | Most recent contact history is not shown at first | Most recently contact history isn’t shown |
| 159860 | 39334 | JKC creates a case on her own | JKC creëert zelf een case |
| 139242 | 33283 | Miscount in the day report; Inbox + Archive in one day | Miss count in daily report; inbox + archive on one day |
| 158466 | 39901 | Phone comes in while contact session note has not yet been completed | Phone call pop up is received when contact session note isn’t handled |
| 158792 | 44037 | [Chat] Ability to edit texts in the chat window | [Chat] Possibility to change texts in the chat screen |
| 157906 | 41850 | Ability to search mailboxes without permissions | Able to search on mailboxes where you don’t have rights to |
| 159268 | 44299 | Newly created web part Products does not open product page | Newly created webpart ‘Products’ doesn’t open a product page |
| 139433 | 31372 | [Management Console] Error Bad request - Request too long | [Management Console] Error Bad request - Request too long |
| 145658 | 37146 | Adding attachment in email template gives an error while sending | Adding attachment via email template gives file error while sending |
| 158452 | 43576 | Reminders on call notes in JKC are not sent to mailboxes | Reminders for callbacknotes are not sent to the mailbox, when the callbacknote is assigned to a mailbox |
| 159073 | 44199 | BE15000 error message at ‘Show more contact history’ | BE15000 error message when ‘Show more contact history’ |
| 160259 | 44461 | When quickly recording a phone call; no phone number with known caller | After fast call pick up; no phone number at known caller |
| 160651 | 44817 | After handling callback request (from Tasks) - user returns to search screen | After handle callback note (from Task list) - user will return to search page |
| 160752 | 42168 | New annotation is not visible | New note doesn’t appear |
| 161105 | 45624 | Black icons (paperclips) in the background at product page | Black icons (paperclips) on background at product page |
| 162278 | 44465 | Contact history that can be deleted does not appear daily with the messages | Contact history what can be removed doesn’t appear daily in the notes |
| 139635 | 33166 | Product names appear as numbers in the report | Product names appear as number in report |
| 140605 | 34595 | Deviation Daily Report KCC | Change in daily reports KCC |
| 152639 | 38034 | Show Fixi notifications in contact history and contact session note | Show Fixi issues in contact history and contact session |
| 158966 | 44154 | Dashboard results in a white screen when there are special characters in the dashboard | Dashboard resulting in WhiteScreen because of Special Characters |
| 159065 | 44081 | Dashboard not loading completely | Dashboard isn’t fully loaded |