On this page you will find all actions that are included in version 2022.2. This is a so-called minor release in which new functionalities are also included for the various modules (Case & Document, Integrations and JOIN Customer Contact) and released at the end of February 2022. This minor release is within the support of major version 2021.12. If you have not updated your JOIN Environment since the previous major release, you will find the intermediate minor updates in the wiki (https://wiki.decos.com/en/releasenotes).
Do you want us to update your environment to this version? Please contact our support team JOIN Support
If you want to know until when we support older versions of JOIN Zaak & Document, please look here: click here for the SLA
The installation manual can be found here:
JOIN Case & Document: Upgrade Manual JOIN Case and Document
JOIN Customer Contact: Upgrade manual JOIN Customer Contact (upgrade manual JOIN Customer Contact)
JOIN Integrations: Upgrade manual JOIN Integrations (links and JIA)
Attention: as of version 2021.5, Decos will no longer create a scan folder for each user (action 146920). We do this to relieve the pressure on the file server. In most cases, your multifunctional (scanner) is able to create these scansource folders, but there are also scanners that cannot do this. In this case we would like to ask you to create a ticket with our support team. Decos is working on an adjustment for this situation, we expect to deliver this adjustment in version 2021.11.
.NET: JOIN Case & Document 2021.9 requires version 4.8 of .NET
Search: JOIN Case & Document requires the installation of Elastic Search. We support Elastic supported versions up to version 7.15
Databases: As of version 2021.3, support for MySQL has expired. SQL Server and Oracle are supported. If you report a problem in JOIN Case & Document that is related to MySQL, this problem will no longer be solved.
The JOIN Whitepaper can be found here:
[Whitepaper JOIN] (https://wiki.decos.com/en/whitepaper)
The integration layer between JOIN Case & Document and JOIN Case Types has been updated. The most up-to-date version can be found here:
[Integration layer JOIN Case Types] (https://joinsupport.decos.com/a/solutions/articles/17000099724?lang=nl)
[JOIN Case & Document 2022.2 EXE] (https://support.decos.nl/qa/JOIN-patch222631-20220222-exe.zip)
JOIN Case & Document 2022.2 MSI
JOIN Client 32 bit EXE 2022.2
JOIN Client 32 bit MSI 2022.2
JOIN Client 64 bit 2022.2 EXE
JOIN Client 64 bit 2022.2 MSI
Zip code update: As of version 2021.3, no zip code update will be released. The postal codes are now updated every day on the basis of the BAG-Extract (part of the BAG API / BAG 2.0).
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the detail page of the function.
Type | ID | Ticket | Description | Definition |
---|---|---|---|---|
JZD | 146813 | [RestAPI] Cannot download files using basic authentication | [RestAPI] Can’t download files with the RESTAPI | |
JZD | 150367 | 37966 | [Freshdesk - 37966] : [Join Mobile] JOIN Mobile does not work correctly in Azure KS environments | [Freshdesk - 37966] : [Join Mobile] Join mobile app does not work in AKS environment |
JZD | 151328 | 39636 | [Freshdesk - 39636] : [Decisionmaking] Do not allow to upload files to DMD from JOIN Now pending tasks | [Freshdesk - 39636] : [Decision-making] Do not allow files to be added to a proposal via JOIN Now |
JZD | 155673 | 38830 | [Freshdesk - 38830] : always use SAMAccountName in Azure AD integration | [Freshdesk - 38830] : Always use the SAMAccountName in the Azure AD link |
JZD | 156680 | 42499 | [Freshdesk - 42499] : [RestAPI] docx.pdf files are not correctly returned by RestAPI | [Freshdesk - 42499] : Documents with “.docx.pdf” at the end are not properly processed by the RestAPI |
JZD | 159707 | 42676 | [Freshdesk - 42676] : x000d is saved as text when inheriting fields from a template | [Freshdesk - 42676] : x000d is saved as text when inheriting fields from a template |
JZD ADMIN | 160151 | 42335 | [Freshdesk - 42335] : [ZTC Sync] Documents deleted in ZTC are not getting deleted from JOIN | [Freshdesk - 42335] : Document types removed from JOIN Case types are not removed from Admin |
JZD | 160406 | 44348 | [Freshdesk - 44348] : [RestAPI] Rest-API returns 403 Forbidden when trying to POST BLOB to a document | [Freshdesk - 44348] : Rest-API returns 403 Forbidden when trying to POST BLOB to a document |
JZD ADMIN | 160427 | 44998 | [Freshdesk - 44998] : table level field is emptied after reopening the field | [Freshdesk - 44998] : After reopening a field in item profile, the level of the multilayer table is emptied |
JZD ADMIN | 161274 | 44621 | [Freshdesk - 44621] : [ZTC Sync] Casebook can not be deleted in JOIN when it is deleted from zaaktypen | [Freshdesk - 44621] : Case types cannot be removed from admin when removed from JOIN Case types |
JZD | 162772 | 45226 | [Freshdesk - 45226] : E-mail template merge frequently uploads a wrong e-mail to JOIN | [Freshdesk - 45226] : Emails are stored from Outlook in a case without the user wanting to save it in Join |
JZD | 163661 | 43681 | [Freshdesk - 43681] : In some customer environments, images in decision making PDFs are shown as red crosses | [Freshdesk - 43681] : [AzureKS][Decision-making]images pasted into a proposal are not correctly reproduced in the proposal PDF |
JZD | 164057 | 46524 | [Freshdesk - 46524] : [Export DBNet] When merging two JOIN databases with ExportDBNet tool (merge mode) prefix is not set for several itemtypes in ExportDBNet merge mode | [Freshdesk - 46524] : [Export DBNet] Pre-fix for all environments going to Archive |
JZD | 164510 | 46937 | [Freshdesk - 46937] : in some scenario’s administrators can not login to admin | [Freshdesk - 46937] : In some scenarios, administrators can no longer log in to the admin |
JZD | 165221 | 47449 | [Freshdesk - 47449] : New version of Indexing Service (DecosDataIndex.exe) causes much higher SQL Server CPU usage | New version of Indexing Service (DecosDataIndex.exe) causes much higher CPU usage of SQL Server |
JZD | 165691 | 47481 | [Freshdesk - 47481] : [Search] Items are not being deleted from index | [Freshdesk - 47481] : [Search] deleted registrations are not deleted from the search index |
JZD | 165695 | [Search] [Bulk Indexer] Cases are not being indexed correctly | [Search] Things are not indexed correctly with the bulk indexing function | |
JZD | 165788 | 46809 | [Freshdesk - 46809] : Ensure Admin uses SAMAccountName matching in user verification if that is configured in the database | [Freshdesk - 46809] : JOIN Admin is not always reachable when using Azure AD in combination with SAMAccountName |
JZD | 165808 | 45029 | [DBEXPORT TOOL] When a user exists in both the source database and the target database, the source user’s administrator levels are not associated in the target database. | [DB Export] improvements in the DB Export function (tool) |
JZD | 166145 | 46668 | [Freshdesk - 46668] : [JoinNow] Files are randomly not uploaded to JOIN via JOIN Now | [JoinNow] Files are not being uploaded (randomly) using JoinNow |
JZD | 166911 | List for shared case type does not load anymore in JOIN when the URL field is removed from the list profile | [Business] Shared case type list stops loading in JOIN when the URL field is removed from the list profile | |
JZD | 167395 | 48640 | [Freshdesk - 48640] : Workflow step assigned to a user role is repeatedly recreated when the step is updated after the role is renamed. | [Freshdesk - 48640] : A workflow step assigned to a user role is repeatedly recreated when the step is updated after the user role is renamed. |
JZD | 168468 | 49213 | [AKS] Improvements in Azure SQL connection logic for DataIndexer and BulkIndexer | [Azure KS]Improvements in Azure SQL connection logic for DataIndexer and BulkIndexer |
JZD | 168527 | 49176 | [Signing service] Allow to show ValidSign watermark in visible PDF signature, configurable per customer | [Signing service][Validsign] Allow the ValidSign watermark to be displayed in visible PDF signature, configurable by customer |
JZD | 167601 | [JZD][Elastic]: Index missing items improvement | [Azure KS][Search] improvements in the re-indexing of registrations | |
JZD | 167927 | Increment version to 2022.2 | Increase version number to 2022.2 | |
JZD | 168017 | [Pdf Converter] Allow to schedule pdf conversion process | [PDF Converter] Make it possible to schedule the PDF conversion | |
JZD | 165243 | [AKS] Background service restart too often when database is down | [Azure KS] Background service restarts too often when the database is unreachable for a short time | |
JZD | 165311 | [AKS] Background service pod should call local search url instead of service url | [Azure KS] Change the way the background service calls Search | |
JZD | 159828 | 44742 | [Freshdesk - 44742] : [ADFS] settings from ADFS tab in config editor are not present in admin configuration section | [ADFS] It is not possible to configure the ADFS and/or AAD settings in the JOIN Admin Config Editor |
JZD | 159831 | 44741 | [Freshdesk - 44741] : [Signing Service] provider settings can not be configured from admin configuration window | [Signing Service] not possible to configure the Provider settings in the JOIN Admin Config Editor |
JZD | 158726 | [ADFS] When a SSO certificate is configured in AAD, the certificate must be present in the Windows certificate store on the JOIN server. This shouldn’t be required. | [ADFS] When an SSO certificate is configured in AAD, the certificate must be present in the Windows certificate store on the JOIN server. This should not be necessary. | |
JZD | 154131 | [Anonymizer] Octobox API integration | [Anonymize] integration with Octobox | |
JZD | 150590 | [DataIndexer] Improvements in Data Indexer | [Admin] various improvements in the data Indexer | |
JZD | 145269 | Make ITEM_IDXMARK index part of standard item table indexes | [Connect] update database script with ITEM_IDXMARK to improve Connect performance |
|
JOIN Integrations - StUF BG
JOIN Integrations - Admin (JIA)
JOIN Integrations - StUF ZKN
JOIN Integrations - Message Box
Unchanged
JOIN Integrations - StUF DCR 2021.9
JOIN Integrations - StUF LVO 2021.9
JOIN Integrations - CMIS 2021.9, --> unchanged since version 2020.5
JOIN XML Import Service 2021.9, --> unchanged since version 2020.9
JOIN LDAP Service 2021.5, --> unchanged since version 2020.9
JOIN Integrations - DSO STAM 2021.9, --> unchanged since version 2020.9
The full list of actions included in the release can be found below. When an action is described in more detail, click on the link to go to the detail page of the function.
Type | ID | Ticket | Description | Definition | ||||||
---|---|---|---|---|---|---|---|---|---|---|
INTG | 150345 | [StUFSuite]Upgrade .NET version from 4.6.1 to 4.8 | {StUF-Suite] update .NET to version 4.8 (was 4.6.1) | |||||||
INTG | 154676 | 39399 | [Freshdesk - 39399] : When geefZaakdocumentbewerken_Di02 message is send, the history in JOIN shows wrong status. | [Freshdesk - 39399] : When geefZaakdocumentbewerken_Di02 is sent, the audit in JOIN shows wrong status | ||||||
INTG | 155663 | 42275 | [Freshdesk - 42275] : Subscribe and unsubscribe button in JIA do not work due to incorrect dll’s en web.config. | [Freshdesk - 42275] : The (un)subscribe function does not work in JIA, the buttons do not respond | ||||||
INTG | 162582 | Improve DATA I/O for Integrations | Improve DATA I/O for integrations | |||||||
INTG | 162789 | 45963 | [Freshdesk - 45963] : StUF-ZKN/Connect empties field ‘retention period’ when it doesn’t match the standard retention period of the result | [Freshdesk - 45963] : StUF-ZKN / Connect empties the field “retention period” in a case when the term does not correspond to the term in the result table | ||||||
INTG | 164109 | 45380 | [Freshdesk - 45380] : Cleanup sends notifications for unsubsribed persons (no active case linked) | [Freshdesk - 45380] : Cleanup also sends a notification message for people without an active case | ||||||
INTG | 164390 | [StUFZKN] Reception service fails to process update document request with MSMQ error | [StUFZKN] Error processing “updateZaakdocument_Di02” request | |||||||
INTG | 164652 | [JIA] Message manager is very slow for large database on AKS | [JIA] JIA’s message manager is slow on large databases in Azure KS environments | |||||||
INTG | 165519 | [StUFBG] Improve caching for GetEntity requests | [StUFBG] Improve caching for GetEntity Requests | |||||||
INTG | 166776 | [StUFZKN] Caching improvements to reduce connect requests (1) | [StUFZKN] Improvements in caching to reduce the number of connect requests (performance) | |||||||
JZD ADMIN | 161274 | 44621 | [Freshdesk - 44621] : [ZTC Sync] Casebook can not be deleted in JOIN when it is deleted from zaaktypen | [Freshdesk - 44621] : Case types cannot be removed from admin when removed from JOIN Case types | ||||||
JZD | 162772 | 45226 | [Freshdesk - 45226] : E-mail template merge frequently uploads a wrong e-mail to JOIN | [Freshdesk - 45226] : Emails are stored from Outlook in a case without the user wanting to save it in Join | ||||||
JZD | 163661 | 43681 | [Freshdesk - 43681] : In some customer environments, images in decision making PDFs are shown as red crosses | [Freshdesk - 43681] : [AzureKS] [Decision-making]images pasted into a proposal are not correctly reproduced in the proposal PDF | ||||||
JZD | 164057 | 46524 | [Freshdesk - 46524] : [Export DBNet] When merging two JOIN databases with ExportDBNet tool (merge mode) prefix is not set for several itemtypes in ExportDBNet merge mode | [Freshdesk - 46524] : [Export DBNet] Pre-fix for all environments going to Archive | ||||||
JZD | 164510 | 46937 | [Freshdesk - 46937] : in some scenario’s administrators can not login to admin | [Freshdesk - 46937] : In some scenarios, administrators can no longer log in to the admin | ||||||
JZD | 165221 | 47449 | [Freshdesk - 47449] : New version of Indexing Service (DecosDataIndex.exe) causes much higher SQL Server CPU usage | New version of Indexing Service (DecosDataIndex.exe) causes much higher CPU usage of SQL Server | ||||||
JZD | 165691 | 47481 | [Freshdesk - 47481] : [Search] Items are not being deleted from index | [Freshdesk - 47481] : [Search] deleted registrations are not deleted from the search index | ||||||
JZD | 165695 | [Search] [Bulk Indexer] Cases are not being indexed correctly | [Search] Things are not indexed correctly with the bulk indexing function | |||||||
JZD | 165788 | 46809 | [Freshdesk - 46809] : Ensure Admin uses SAMAccountName matching in user verification if that is configured in the database | [Freshdesk - 46809] : JOIN Admin is not always reachable when using Azure AD in combination with SAMAccountName | ||||||
JZD | 165808 | 45029 | [DBEXPORT TOOL] When a user exists in both the source database and the target database, the source user’s administrator levels are not associated in the target database. | [DB Export] improvements in the DB Export function (tool) | ||||||
JZD | 166145 | 46668 | [Freshdesk - 46668] : [JoinNow] Files are randomly not uploaded to JOIN via JOIN Now | [JoinNow] Files are not being uploaded (randomly) using JoinNow | ||||||
JZD | 166911 | List for shared case type does not load anymore in JOIN when the URL field is removed from the list profile | [Zaken] Lijst voor gedeeld zaaktype wordt niet meer geladen in JOIN wanneer het URL-veld wordt verwijderd uit het lijstprofiel | |||||||
JZD | 167395 | 48640 | [Freshdesk - 48640] : Workflow step assigned to a user role is repeatedly recreated when the step is updated after the role is renamed. | [Freshdesk - 48640] : A workflow step assigned to a user role is repeatedly recreated when the step is updated after the user role is renamed. | ||||||
JZD | 168468 | 49213 | [AKS] Improvements in Azure SQL connection logic for DataIndexer and BulkIndexer | [Azure KS]Azure SQL connection logic improvements for DataIndexer and BulkIndexer | ||||||
JZD | 168527 | 49176 | [Signing service] Allow to show ValidSign watermark in visible PDF signature, configurable per customer | [Signing service][Validsign] Allow the ValidSign watermark to be displayed in visible PDF signature, configurable by customer | ||||||
JZD | 167601 | [JZD][Elastic]: Index missing items improvement | [Azure KS][Search] improvements in the re-indexing of registrations | |||||||
JZD | 167927 | Increment version to 2022.2 | Increase version number to 2022.2 | |||||||
JZD | 168017 | [Pdf Converter] Allow to schedule pdf conversion process | [PDF Converter] Make it possible to schedule the PDF conversion | |||||||
JZD | 165243 | [AKS] Background service restart too often when database is down | [Azure KS] Background service restarts too often when the database is unreachable for a short time | |||||||
JZD | 165311 | [AKS] Background service pod should call local search url instead of service url | [Azure KS] Change the way the background service calls Search | |||||||
JZD | 159828 | 44742 | [Freshdesk - 44742] : [ADFS] settings from ADFS tab in config editor are not present in admin configuration section | [ADFS] It is not possible to configure the ADFS and/or AAD settings in the JOIN Admin Config Editor | ||||||
JZD | 159831 | 44741 | [Freshdesk - 44741] : [Signing Service] provider settings can not be configured from admin configuration window | [Signing Service] not possible to configure the Provider settings in the JOIN Admin Config Editor | ||||||
JZD | 158726 | [ADFS] When a SSO certificate is configured in AAD, the certificate must be present in the Windows certificate store on the JOIN server. This shouldn’t be required. | [ADFS] Wif an SSO certificate is configured in AAD, the certificate must be present in the Windows certificate store on the JOIN server. This should not be necessary. | |||||||
JZD | 154131 | [Anonymizer] Octobox API integration | [Anonymize] integration with Octobox | |||||||
JZD | 150590 | [DataIndexer] Improvements in Data Indexer | [Admin] various improvements in the data Indexer | |||||||
JZD | 145269 | Make ITEM_IDXMARK index part of standard item table indexes | [Connect] update database script with ITEM_IDXMARK to improve Connect performance | |||||||
JOIN Zaak & Document | 152534 | 40487 | [Freshdesk - 40487] : Tool Reset Notification Settings aanpassen | [Freshdesk - 40487] : Adjustments in the tool “reset notifications” | ||||||
JOIN Zaak & Document | 160150 | 44939 | [Freshdesk - 44939] : The AD field Manager is not properly synced to JOIN | [Freshdesk - 44939] : The Manager field from AD is not synchronized correctly to JOIN | ||||||
JOIN Zaak & Document | 158976 | 41551 | [AKS] Support “Use local copy of network files” in SVG viewer to improve performance of Word viewer on AKS | [AKS] OSupport “Use local copy of network files” for the SVG viewer, to improve the performance of Word viewer on AKS | ||||||
JOIN Zaak & Document | 159172 | [Freshdesk - 42516] : [Overview] Excel export of pending item overview does not contain assigned activities | [Freshdesk - 42516] : [Overview] When a work inventory overview is exported to Excel, it does not contain any assigned activities | |||||||
JOIN Case & Document | 159251 | Correct Decos website links in InstallShield setup metadata | Correct the Decos website links in the InstallShield installation metadata | |||||||
JOIN Zaak & Document | 159389 | 39657 | [Freshdesk - 39657] : [Decision Making] Decision list pdf is not opening | [Freshdesk - 39657] : [Besluitvorming] The list of decisions cannot always be generated | ||||||
JOIN Zaak & Document | 159717 | 43380 | [Freshdesk - 43380] : issue with merging emailtemplates | [Freshdesk - 43380] : problem when merging email templates | ||||||
JOIN Zaak & Document | 157435 | [Anonymization] Add transaction progress and editor window in portal | [Anonimiseren] create a screen to record transactions including link to the editor | |||||||
JOIN Zaak & Document | 157436 | [Anonymization] Start and Commit transaction from JOIN | [Anonymize] makes it possible to start a transaction with the connected anonymization application | |||||||
JOIN Zaak & Document | 158128 | [Email] Do not create email files and generate email overviews when email service is disabled | [Email] Do not create email files and statements when the email service is disabled | |||||||
JOIN Zaak & Document | 158405 | [JZD] Upgrade elastic version to 7.14 | [Elastic] Support for version 7.14.1 | |||||||
JOIN Zaak & Document | 134056 | [SEARCH] support AND NOT filter when querying fields in lists | [SEARCH] make it possible to exclude search results in list filters | |||||||
JOIN Zaak & Document | 143084 | 35949 | [Freshdesk - 35949] : Some users cannot make a proposal if they have a case to their name | Some users can’t make a proposal if they have a case in their name | ||||||
JOIN Zaak & Document | 143552 | [Tool] Add support to deduplicate metadata books in DeDuplicateZTCBooks tool | [Tool] Add support for deduplicating metadata books to the tool “DeDuplicate” | |||||||
JOIN Zaak & Document | 145762 | 36950 | [Freshdesk - 36950] : [Signing service] introduce sequence of signers in Validsign integration | [Signing service] Adjust the JOIN API in such a way that the order of signers can be given to the ValidSign API by means of parameters | ||||||
JOIN Case & Document | 146018 | Update SPA npm dependencies | Update SPA npm dependencies | |||||||
JOIN Zaak & Document | 147976 | 37848 | [Freshdesk - 37848] : Introduce refresh scan batch button | [Scanning] Introduce a feature in the UI for retrieving new scan batches | ||||||
JOIN Zaak & Document | 151072 | [Bulk Indexer] Bulk indexer does not set the filter bar behavior to Always once it is done indexing | [Bulk Indexer] Bulk indexer does not set the filter bar behavior to Always once it is done indexing | |||||||
JOIN Zaak & Document | 163110 | Show immediate progress when starting Anonymization | [Anonymize] instantly show the progress of the transaction when starting the transaction | |||||||
JOIN Zaak & Document | 163132 | [Geo] Background layers of the Kadaster map stopped working | [Geo] Background layers of the Cadastre map no longer work | |||||||
JOIN Zaak & Document | 162485 | [ZTC Sync] Unnecessary bulk indexing even though no access rights are changed after publishing case type | [ZTC Sync] Performance issue because ZTC Sync re-indexes all books even when no authorizations have changed | |||||||
JOIN Case & Document | 161558 | Increment JOIN Case & Document version to 2021.12 | Increase version number to 2021.12 | |||||||
JOIN Zaak & Document | 161922 | 44643 | [Freshdesk - 44643] : Postcode lookup doesn’t work anymore | GWS project, postal code table does not function (anymore) | ||||||
JOIN Zaak & Document | 161976 | 46094 | [Freshdesk - 46094] : AD user cannot log in when JOIN is configured for Azure AD with user group restriction | AD user cannot sign in when JOIN is configured for Azure AD with user group restriction | ||||||
JOIN Zaak & Document | 160572 | [Search] Remove obsolete dependencies from Decos.Search and search configuration | [Search] Remove outdated dependencies from Decos.Search and search policy | |||||||
JOIN Zaak & Document | 160782 | 44729 | [Freshdesk - 44729] : With function Add to mail (JOIN Now) a converted DOCX file is still added as DOCX and not as PDF | [Freshdesk - 44729] : [JOIN Now] eand file converted to PDF is added as a DOCX file to an email in outlook (function “insert from JOIN” | ||||||
JOIN Zaak & Document | 160783 | 45029 | [JZD][DBExport] Users under Administrator level are not getting synced in target database | [DBExport] Users below an administrator level are not synchronized in the destination database | ||||||
JOIN Zaak & Document | 161108 | [AKS][JZD] Reindex all missing records using background service task when external search service (elastic) is not available due to technical reason and JOIN Application fallback to database. | [JOIN Cloud|Azure Kubernetes] After a temporary disruption of the Elastic Service, make sure that the missing registrations are automatically updated in the search index | |||||||
JOIN Zaak & Document | 161114 | 45049 | [Freshdesk - 45049] : [Portal] Only Decision making documents types are visible for new case document window | [Freshdesk - 45049] : only decision-making document types are shown in the document type drop-down list when creating a new document | ||||||
JOIN Admin | 161454 | [Admin] Checklist macro evaluation not working with multiple fields in a single check | [Admin] checklist macro-evaluation does not work in combination with operators AND and OR | |||||||
JOIN Admin | 161583 | [Validations] Copy external validation dll to Connect container | [Validaties] Make it possible to use validations via Connect and REST API | |||||||
ZGW API | 161647 | [ZGWAPI] Send empty response if no relation is found instead of error | [ZGWAPI][ZRC] Send an empty response instead of an error when no relationships with other objects are found | |||||||
ZGW API | 160818 | [ZGWAPI] Do not set result URL if no result is set with the case | [ZGWAPI][ZRC] Do not set a resultURL when the case does not yet have a result | |||||||
ZGW API | 160675 | [ZGWAPI] allow empty values for “selectielijstklasse” field | [ZGWAPI] allow the “selection list class” field to contain no value |
Attention: .net 4.8 must be downloaded and installed prior to this release. Next, you need to reboot the server.
Attention: When JKC is running on an Oracle Database (regardless of the version being used), you must first install the Oracle Client 19 and only then the release version of JKC.
Attention: After installing this version, the SSO script must be executed.
JOIN Customer Contact 2022.2 web setup
JOIN Customer Contact 2022.2 install
JOIN Customer Contact 2021.12 SSO script
The 2022.2 release includes improvements such as:
Improvements in JKC chat
There are several bugs fixed for JKC chat. After the Angular update, further features will be made for JKC chat, such as being able to chat with multiple people.
Changes to our AKS platform
Some technical improvements have been made, with the AKS platform using fewer resources.
ID | Ticket | Omschrijving | Description |
---|---|---|---|
136615 | 32741 | Messages from multiple chats can be mixed up | Chat messages appears in different chat windows |
161390 | 45789 | Chat screen was not opened on the website from mobile device | Chat screen/popup does not work on Mobile |
161389 | 45788 | Chat screen could be opened several times | Chat screen can open multiple times |
160958 | 45619 | Enable offline message configuration in Chat | Able to configure the Chat offline message |
136614 | 32742 | After ignoring the session in chat, you will no longer end up on the Dashboard | After ignoring session for chat, you don’t appear on the Dashboard |
160954 | 45617 | Configured subject line of mail in Offline chat does not come with | Configured subject of email for offline chat isn’t send |
166266 | 47917 | Showing age at the date of birth of a person (47 years) | Show age at date of birth for a person (47 years old) |
49235 | Handling callback note via deep link caused problems | Login screen stuck when user is login via callback note deeplink | |
143941 | 36184 | Mailbox and related employee were not visible when handling a callback note via deep link | Mailbox and employee were not visible while handling an Callback Note via Deeplink |